IT-Ability

Hosting · websites · infrastructure

Technical support
beyond WordPress

Hosting, servers, migrations, email, DNS, Cloudflare, security, technical audits and website troubleshooting for businesses and web agencies.

Discuss a technical problem Support for web agencies
  • Independent
  • Remote
  • Based in Gran Canaria
  • 20+ years of experience

Recognisable situations

When you may need IT-Ability

Problems that keep a website, server or email environment from working the way it should.

Recurring issues

A website or server problem keeps returning and the real cause remains unclear.

Complex migrations

A move has become more complicated than expected, including databases, mail or DNS.

Email problems

Email is not being delivered reliably, reaches spam or fails authentication checks.

Beyond WordPress

Your agency needs help outside WordPress or beyond the usual plugin workflow.

Speed & performance

Your site is slow and Core Web Vitals, caching or infrastructure need improvement.

Security concerns

Malware, vulnerabilities or weak recovery procedures threaten continuity.

Services

Technical support across the full chain

From the website itself to the infrastructure, delivery systems and recovery plan behind it.

Hosting & server management

Plesk, Linux, Apache, Nginx, DNS, SSL, backups, updates and ongoing maintenance.

Website troubleshooting

WordPress errors, broken functionality, plugin conflicts and complex technical incidents.

Migrations & recovery

Websites, databases, mail, DNS, SSL, server moves and practical disaster recovery.

Performance & security

Caching, Cloudflare, Core Web Vitals, malware cleanup, monitoring and hardening.

Email & DNS

Delivery issues, SPF, DKIM, DMARC, mailserver configuration and DNS troubleshooting.

Technical audits

Independent audits of websites, hosting, servers, email, DNS, security and performance.

Technical audits

Know what is working — and what needs attention

IT-Ability can perform a focused, independent technical audit before a migration, redesign, handover, security improvement or maintenance agreement. The result is a clear picture of the current situation, risks and priorities.

Website & WordPress

Configuration, updates, plugins, errors, maintainability and technical health.

Hosting & server

Resources, services, SSL, backups, updates, configuration and continuity.

Email & DNS

SPF, DKIM, DMARC, DNS records, mail flow, reputation and deliverability.

Performance & security

Core Web Vitals, caching, Cloudflare, exposure, recovery and hardening.

For web agencies

Technical backup
behind the scenes

You remain the primary contact for your client. IT-Ability supports your agency with hosting, server, migration, audit and infrastructure work — fully white-label when required.

  • White-label support when required
  • Per incident, audit, project or ongoing
  • Extra capacity without expanding payroll
  • Your client relationship remains yours
Discuss agency support
Your agencyClient relationship stays with you
↓
IT-AbilityTechnical support behind the scenes
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Hosting
servers
Migrations
backups
Email
DNS
Performance
security
Audits
fixes

How it works

A clear and structured approach

Every change starts with understanding the complete environment and the real cause.

  1. 1

    Describe the issue or goal

    Tell me what is happening or what you would like to have reviewed.

  2. 2

    I investigate

    The full environment is analysed to locate the actual cause, risks and dependencies.

  3. 3

    Clear diagnosis & proposal

    You receive a practical explanation, recommended action and transparent scope.

  4. 4

    Solution implemented

    After approval, the solution is implemented and checked to make sure it works.

Experience you can rely on

Hands-on technical work since 2002

IT-Ability combines practical WordPress and hosting work with operational responsibility for major online platforms. The focus is always on continuity, clear communication and solutions that can be maintained.

20+ years of experience
Full chain website, hosting & server expertise
Direct contact with the technical specialist

Experience includes

GhanaWebTechnical & operational management
Wolters KluwerWebsite & platform administration
IT-AbilityIndependent technical support since 2002

Contact

Tell me what is happening — or what you want reviewed

You do not need to know whether the issue is in WordPress, DNS, email, Cloudflare or the server. Describe what you see, or which environment you want audited, and I will help determine the right approach.

Send a message
Fast response
Clear communication
Practical solutions